Remote-first research

Moderated Usability Testing

We uncover conversion blockers, interface barriers, and product growth points in 1 week. Real users, live scenarios, proven insights.

Discuss your project

1,000+ respondent pool

Online session

Zoom / Google Meet, up to 60 min

from 5 participants from $400 / session

Numbers show 'what' happened; we explain 'why'. You see real emotions and decision-making logic.

Testing hypotheses on prototypes is 10x cheaper than fixing code. We find critical issues before launch.

Removing identified barriers directly improves conversion rates, retention, and LTV.

Research technologies

We use a professional stack to capture behavior, analyze emotions, and process data fast.

We use popular video conferencing platforms like Zoom, Yandex Telemost, or Google Meet.

All sessions are recorded for analysis to uncover subtle issues.

We create detailed scenarios that participants follow during testing.

Users vocalize their thought process — we understand the logic behind the actions, not just the clicks.

AI speeds up data analysis by processing large volumes in minutes.

Participants complete surveys after testing about experience and pain points.

Webcam-based tracking. We generate heatmaps showing exactly what users noticed and what they completely ignored.

Live streaming for your team. Watch the test in real-time behind the 'digital glass' without distracting the user.

Don't watch hours of footage. We deliver a concise video cut of critical friction points and insights.

Neural networks analyze micro-expressions to detect frustration, confusion, or delight moments.

We map the user journey in Miro/FigJam, pinning insights and barriers directly onto the interface map.

Moderated testing delivers the most value where the cost of error is high and user flows are complex.

Finding barriers in checkout, filters, search, and product pages to boost conversion.

Optimizing onboarding, dashboards, and complex workflows to improve retention.

Testing trust, transparency of terms, and adoption of new features.

Validating navigation, touch interactions, and usage patterns on real devices.